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May 20, 2018

 

Privacy Policy

 

Janet Nelson Kumar and Astra Connect LLC values its customers and are committed to preserving the privacy of those who visit and interact with the Site, and being open about how the information collected is used. This privacy policy (the “Privacy Policy”) describes how information is collected during your visit to our site and how it may be utilized. This applies to any other website, mobile device, social media or other internet property and related services owned or operated by Astra Connect, Janet Nelson Kumar or its affiliates. By visiting the site or using the related services, you agree that your use of the site signifies your agreement to this Privacy Policy and the Terms of Use.
Please take a few minutes to read this Privacy Policy so that you understand how we treat your information. Please be assured that we take your concerns about privacy seriously and we intend to take every reasonable effort to protect it. This Privacy Policy will be periodically reviewed against new technologies, business practices and our customers’ changing needs.
Why we collect information?
The information collected is used to improve your shopping experience and to help us communicate with you about our products, services, special offers, information and events we think you might like to hear about. We will also use the information to help us improve our Site, and to deliver targeted marketing based on your interests and/or previous purchases.
What Information is collected?
All information collected is to serve a business and/or marketing purpose, to learn about our customers and apply what we learn to improving how we serve our customers.
We collect personal information such as your name, email address and other contact information. We might also collect information about your purchases. This information is collected when users register or subscribe for accounts, newsletters or features on the site, make online purchases, enter sweepstakes or contests, complete surveys, post materials such as photos to social media, contribute to a chat room, blog, or other open forum that we may make available on or through the site, submit a comment or question to us using a form or “Contact”, send us an email or in any other way submit personally-identifiable information to us via our site.
In addition, we may also collect non-personally identifiable information, such as IP host address, browser, duration and frequency of visits and other data. We may collect this information from your activity on the Site, including pages visited and time spent on certain pages, and from Cookies (as described below).
You may be able to send information about our products and services to your friends and family members through the site by clicking on an “Email to Friend” or similar button on the site or in an email that we have sent you. In some of these cases (unless you simply forward our email on your own), you may be providing the name and email address of your friend or family member to us. You may also be able to send an online card or message to a friend or family member, or send them a gift or gift certificate. If so, you may be required to provide us with your friends or family member’s personally-identifiable information. You should only do this if you know your friend or family member would consent to such sharing. Such information will be treated in accordance with this Privacy Policy and applicable law.
We collect personally-identifiable information only if you choose to share such information with us. Providing any of your personally-identifiable information is your own choice. If you choose not to provide the information we request, you may be unable to purchase products or access certain services, offers or content on our site. Please be aware that if you disclose personally-identifiable information on social media sites, website message boards or chat areas, that information may be collected and used by third parties without our knowledge and may result in unsolicited communications from third parties. Such activities are beyond our control.
Cookies:
The site may use cookies (a string of information that is sent by us and resides on your hard drive) and other tracking code in order to keep and track analytics and information about you. To learn more, visit here to read the US policy on Cookies or here to read country specific European Cookie policies.
We collect personal information about users over time when you use this website. We also have third parties that collect personal information this way. To do this, we use several common tracking tools. Our vendors may also use these tools. These may include browser cookies. We may also use web beacons/pixel tags, flash cookies, and similar technologies.
Here are some of the ways we use tracking tools:
• To understand the activities and behaviors of our consumers and website visitors.
• To recognize new visitors to our websites.
• To recognize past customers.
• To present more personalized content and offers, to improve your website experience, optimize your shopping experience, and provide site and service enhancements.
• To serve you with customized or interest-based advertising. These ads may appear on our website or others you visit (see below for more on interest-based advertising).
• To better understand our customers, website visitors, and their respective interests.
• You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of the website or unable to avail of any of our services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our website.
We use all of these tracking technologies to improve our site and the experience of our visitors.
How Is the Collected Information Used?
We will use the personally-identifiable information for the following purposes:
• to respond to your questions and requests and to provide you with product and service offers.
• to help us develop and improve the site, learn about our customers’ needs to tailor the site to your interests and maintain our internal records.
• we may send you written notices (for example, emails, mailings and such) and correspond with you about products, services, companies, promotions, sweepstakes, contests or events sponsored by us or others that we think might interest you.
• Janet Nelson Kumar may offer electronic newsletters and emails as a service to our users. You will only receive a newsletter or promotional email from Janet Nelson Kumar if you use our newsletter signup form to receive these items. Instructions on how to unsubscribe are included in each electronic newsletter and email.
We may analyze user behavior to measure interest in, and use of, the site and emails, both on an individual basis and in the aggregate. We may also use the personally-identifiable information for fraud protection or credit risk reduction. We may match information collected from you through different means or at different times, including both personally-identifiable information and usage information, and use this information with information obtained from other sources.
You may also opt out of receiving such notices by following the instructions in the “Choice to Opt Out” section below, or by submitting a request via email to our Customer Service Department at info@janetnelsonkumar.com.
When Do We Share Personally-Identifiable Information and Usage with Others?
We use third parties to host the Site; operate the Site; send emails; analyze data; assist in fulfilling orders and more. We use third party partner companies to provide our e-commerce and to help operate the site and deliver our products and services. Some of our contests, sweepstakes and other offerings that made available on or through the site may be co-sponsored or administered by another company. In general, third-party providers will only collect and use your information to allow them to perform the services that they provide to us. We may share your information with third party e-commerce partners, third-party payment providers (e.g., Visa, MasterCard and American Express), service providers and other third parties that provide products or services for or through the site or for our business (such as site hosting or database hosting companies, address list hosting companies, email service providers, analytics companies, distribution companies, fulfillment companies, wireless device applications and other similar service providers that use such information on our behalf). We require our service providers to agree to maintain the confidentiality of your personally-identifiable information, and that it is used only for authorized purposes.
Unless you instruct us otherwise, the information we obtain from you in connection with such contest, sweepstakes or offering may be shared with our co-sponsor and in accordance with terms of such contest, sweepstakes or offerings. In those situations, our co-sponsors will have the right to use your information for their own purposes, in accordance with their own policies and in particular in accordance with any specific disclosures made to you at the time you participate in such contest, sweepstakes or offering. We are not responsible for how our co-sponsors may use your information. Third-party service providers may have their own privacy policies and we recommend that you read their privacy policies so you can understand how they handle your personal information.
We Engage in Interest-Based Advertising.
We serve interest-based advertising using personal information gathered about you over time across multiple websites or other platforms including apps. Interest-based or “online behavioral advertising” includes ads that are served to you after you leave our website, encouraging you to return. They also include ads we think are relevant to you based on your shopping habits or online activities. These ads might be served on websites or on apps. They might also be served in emails. We might serve these ads, or third parties may serve ads.
How Do We Gather Relevant Information For Interest-Based Advertising?
To decide what is relevant to you, we might look at your purchases or browsing behaviors. We might look at these activities on our platforms or the platforms of others. We gather this information using the tracking tools described above.
We work with third parties who help gather this information. This information is gathered using the tracking tools described above. These third parties might link your name or email address to other information they collect. That might include past purchases made offline or online. Or, it might include online usage information.
Analytics / Statistics:
We use third-party analytics services (like Google Analytics) to evaluate your use of the Site, compile reports on activity (based on the personal information they collect), and analyze performance metrics. These third parties use cookies and other technologies to help analyze and provide us the data. By accessing and using the Site, you consent to the processing of data about you by these analytics providers for the purposes set out in this Privacy Policy. We may disclose to third parties aggregate statistics regarding user behavior to measure interest in, and use of, the Site. Aggregate information is non-personally identifiable anonymous information about you such as age, gender, types of products purchased, pages accessed most frequently or search terms used. Aggregate information is used in a collective manner and no single person can be identified by that compiled information.
Our Do Not Track Policy:
Some websites have “do not track” features that allow you to tell a website not to track you. We do not currently respond to those signals. If you block cookies, certain features on our sites may not work. If you block or reject cookies, not all of the tracking described here will stop. Options you select are browser and device specific.
You can opt-out of online behavioral advertising.
The Self-Regulatory Program for Online Behavioral Advertising provides consumers with the ability to opt-out of having their online behavior recorded and used for advertising purposes. If you want to opt out, visit http://www.aboutads.info/choices/. Choices you make are both browser and device-specific.
Choice to Opt Out
You will be given the opportunity to opt out of certain of our uses of your personally-identifiable information. For example, at the time you are requested to provide personally-identifiable information on the site, you may have the opportunity to elect to, or not to receive correspondence from us. If you wish to opt out of our correspondence, you may do so by clicking the “Unsubscribe” feature or by email: info@janetnelsonkumar.com. If you would like to access, verify, correct, update or delete your email address, mailing address or other information, please contact us. You may also opt out of Janet Nelson Kumar’s promotional emails at any time by clicking on the opt-out link within the email you receive. Please note that it may take up to two weeks for your request to become effective and you may receive email notifications from Janet Nelson Kumar until it does. If you opt out of receiving promotional correspondence from us, we may still contact you in connection with your relationship, activities, transactions and communications with us. Also, we will not be responsible for any communications that you may receive from entities that received your personally-identifiable information prior to such request. In these cases, please contact that entity directly.
Security and protecting your information
Protecting your information is a priority for us. Janet Nelson Kumar has implemented safeguards to ensure the security, integrity and privacy of personally-identifiable information provided to the site. However, due to the inherent nature of the Internet, we cannot guarantee that information stored on our system or transmitted on the Internet will be absolutely safe from intrusion by hackers. No data transmission over the Internet can be guaranteed to be 100% secure. It may be possible for third parties not under the control of Janet Nelson Kumar to intercept or access transmissions or private communications unlawfully. While we strive to protect your personal information, we cannot and do not guarantee or warrant the security of any information you transmit to us. Any such transmission is done so at your own risk.
If you contact us by email, you should be aware that your transmission might not be secure. A third party could view information you send by these methods.
If you create an account on the site with a username and password, you are responsible for maintaining the confidentiality of your account password, and you shall be responsible for any access and use of the site by you or any person using your password, whether or not use has been authorized by or on behalf of you. It is your sole responsibility to control the dissemination and use of your password, control access to and use of your account, and notify Janet Nelson Kumar when you wish to cancel your account on the site. To the maximum extent permitted by law, (x) we will not be responsible or liable for any loss or damage arising from your failure to comply with this provision and (y) you agree to indemnify and hold harmless Janet Nelson Kumar, its affiliates for any improper, unauthorized or illegal use of your account.
We will have no liability for disclosure of your information due to errors or unauthorized acts of any third party. In the unlikely event that we believe that the security of your personally-identifiable information in our possession or control may have been compromised, we will notify you of that development as promptly as possible under the circumstances, and if we have your email address, we may notify you by email. You consent to our use of email as a means of such notification.
Phishing:
It has become increasingly common for unauthorized individuals purporting to represent a legitimate company, such as a bank or on-line merchant, to send emails to consumers requesting that the consumer provide personal or sensitive information. Sometimes, the domain name of the email address from which the email appears to have been sent, and the domain name of the website requesting such information, appears to be the domain name of a legitimate, trusted company. In reality, such sensitive information is received by an unauthorized individual to be used for purposes of identity theft. This illegal activity is known as “phishing.”
If you receive an email or other correspondence requesting that you provide any sensitive information (including your password for the site or credit/debit card information) via email or to a website or individual that does not seem to be affiliated with the site, or that otherwise seems suspicious to you, please do not disclose such information, and report such request to us by calling 1-212-233-1161 or by emailing our Customer Service Department at info@janetnelsonkumar.com.
Rights of California Residents
Pursuant to California Civil Code Sec. 1789.3, California resident users are entitled to know that they may file grievances and complaints with the California Department of Consumer Affairs, 400 R Street, STE 1080, Sacramento, CA 95814. For more information about protecting your privacy, you may wish to visit: www.ftc.gov.

If you are a resident of California, you may request that we not share your information with certain affiliates or third parties providers for marketing purposes, and/or you may inquire as to how we have shared your information with third parties providers for marketing purposes. In connection with such request, we will identify the types of information shared and provide you with the names and addresses of the third parties with whom the information was shared. Please contact our Customer service .
Legally Compelled Disclosure:
We cooperate with law enforcement inquiries and other third parties to enforce laws, intellectual property rights and other rights. We may disclose personally-identifiable information and other information when we believe it is necessary to identify, contact, or bring legal action against persons or entities to protect Janet Nelson Kumar or our customers or when we believe that disclosure is required by the law or legal process. We may disclose user information to government authorities or to other third parties when compelled to do so by government authorities, at our discretion or as required by law in our good faith belief, including but not limited to in response to court orders and subpoenas and as otherwise required in connection with a judicial or government proceeding or legal process. This may include in connection with the enforcement of this Privacy Policy or our Terms of Use. We also may disclose user information when we have reason to believe that someone is causing injury to or interfering with our rights or property, other users of the site(s), or anyone else who could be harmed by such activities.
Privacy Policy Changes
From time to time, Janet Nelson Kumar may modify this Privacy Policy. In that event, the modified Privacy Policy will appear at this location. In certain circumstances, you may be notified of such changes by email or other means. This Privacy Policy is incorporated into, and is part of, the Janet Nelson Kumar Terms and Conditions which govern your use of the site. Your use of the site is undertaken at your own risk. If you do not agree to this Privacy Policy or are unhappy with the site or any content therein, your sole remedy is to stop using the site and its/their information, content and services, and you may not access or otherwise use the site.
We reserve the right, at our discretion, to change, modify, add, or remove portions from this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post the revised Privacy Policy here so that you will always know what information we gather, how we might use that information and whether we may disclose it to anyone. Your continued use of the Site indicates your assent to the Privacy Policy as posted. Please check this page periodically for changes to this Privacy Policy. If you have any questions about this Privacy Policy please contact us at: 208 West 39th Street, Suite #507, New York, NY 10018, info@janetnelsonkumar.com
Business Transfer
If Janet Nelson Kumar, or all of its assets, were acquired, or in the event that Janet Nelson Kumar goes out of business or enters into bankruptcy, user information would be one of those assets that are transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer of Janet Nelson Kumar may continue to use your personal information.
Janet Nelson Kumar, Astra Connect LLC Privacy Policy Effective Date: May 20, 2018